Body and Skin by Ela

I strive to provide a personalized, positive experience to all clients. When you book your appointment, the time is reserved exclusively for you. Should you need to cancel or reschedule your appointment, I ask that all clients: Cancel or reschedule your appointment at least 24 hours in advance so that your esthetician may have the opportunity to reschedule another client. Cancellations & reschedules that occur on the day of your appointment (or less than 24 hours to your appointment) will be charged a fee of 30% of the service(s) scheduled. • Clients that fail to show or miss the appointment will be charged a “No Show” fee, which is 100% of the original cost of the scheduled service(s). • Cancellation and “No Show” fees will be charged to the credit card on file. Once this charge is completed, you may then schedule a new appointment. If the card declines, a hold will be put on your profile in our ALL FEES must be paid before booking a new appointment By having a card on file and reading and understanding the policy, you are giving Body and Skin By Ela permission to charge your card in the event of a late, cancellation, and/or a no-show. Thank you for your understanding. I appreciate your business and time and trust you respect mines.